Privacy policy

This Privacy Policy applies to our website, www.Unibus.com.ar, and its associated subdomains (collectively, our "Service") along with our application, Unibus. By accessing or using our Service, you indicate that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and in our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referenced, they are strictly defined as:

What Information Do We Collect?

We collect information from you when you visit our platform, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

How Do We Use the Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

• To process transactions
• To administer a contest, promotion, survey, or other site feature
• To send periodic emails

When Does Unibus Use End User Information from Third Parties?

Unibus will collect end user data necessary to provide the Ticket Online services to our clients.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with such information, we may collect publicly available information from the social media websites you have indicated. You can control the amount of information social media websites make public by visiting these websites and changing your privacy settings.

Do We Share the Information We Collect with Third Parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and platform, storage and database management, email management, marketing storage, credit card processing, order fulfillment service, and customer service. We may share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share parts of our log file data, including IP addresses, for analytical purposes with third parties such as web analytics partners, app developers, and advertising networks. If your IP address is shared, it may be used to estimate general location and other technical data, such as connection speed, whether you have visited the platform from a shared location, and the type of device used to visit the platform. They may aggregate information about our advertising and what you see on the platform and then provide audits, research, and reports to us and our advertisers.

We may also disclose personal and non-personal information about you to government, law enforcement officials, or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with applicable court orders, laws, rules, and regulations.

Where and When Do We Collect Customer and End User Information?

Unibus will collect the personal information you submit to us. We may also receive personal information about you from third parties as described above.

How Do We Use Your Email Address?

By submitting your email address on this platform, you agree to receive our emails. You may opt out of any of these email lists at any time by clicking the unsubscribe link or other opt-out option included in the respective email. We only send emails to individuals who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, as we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display personalized advertising to specific individuals who have opted-in to receive our communications. Email addresses submitted solely through the order processing page will be used solely for the purpose of sending you information and updates pertaining to your order. However, if you have provided the same email address through another method, we may use it for any of the purposes set forth in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Retain Your Information?

We retain your information only for as long as we need it to provide you with Ticket Online and fulfill the purposes described in this policy. This is also the case for anyone with whom we share your information and who performs services on our behalf. When we no longer need to use your information and it is no longer necessary for us to retain it to comply with our legal or regulatory obligations, we will either delete it from our systems or de-identify it so that we can no longer identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order, enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information supplied is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers' database only to be accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. However, we cannot guarantee the absolute security of the information you transmit to Ticket Online or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Could My Information Be Transferred to Other Countries?

Unibus is incorporated in AR. The information collected through our website, through direct interactions with you, or through the use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general application regulating the use and transfer of such data. To the fullest extent permitted by applicable law, by using any of the above, you voluntarily consent to the transborder transfer and hosting of such information.

Is the information collected through the Unibus Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and administrative procedures in place to help safeguard, prevent unauthorized access, maintain data security, and use your information correctly. However, neither individuals nor security systems are infallible, including encryption systems. Additionally, individuals may commit intentional crimes, make mistakes, or fail to follow policies. Therefore, while we make all reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-waivable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Can I update or correct my information?

The rights you have to request updates or corrections to the information collected by Unibus depend on your relationship with Unibus. Staff may update or correct your information as detailed in our internal company employment policies.

Customers have the right to request restriction of certain uses and disclosures of personally identifiable information as follows. You may contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete the personally identifiable information held about you in our system (subject to the following paragraph) by canceling your account. Such updates, corrections, changes, and deletions will have no effect on other information we hold or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your profile or making corrections. You are responsible for keeping your unique password and account information confidential at all times.

You should be aware that it is technologically impossible to remove every single record of the information you have provided to us from our system. The need to back up our systems to protect information from unintentional loss means that there may be a copy of your information in a form that cannot be erased and that will be difficult or impossible for us to locate. Immediately upon receiving your request, all personal information stored in actively used databases and other easily searchable media will be updated, corrected, changed, or deleted, as appropriate, as soon as and to the extent it is reasonable and technically feasible.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization you are a customer of.

Personal

If you are an employee or applicant of Unibus, we collect the information you voluntarily provide to us. We use the collected information for human resources purposes to administer benefits to employees and select applicants.

You can contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we have related to you. Such updates, corrections, changes, and deletions will not have any effect on other information we hold or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion.

Business Sale

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of Unibus or any of its corporate affiliates (as defined herein), or the portion of Unibus or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our corporate affiliates. For the purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Unibus, whether by ownership or otherwise. Any information relating to you that we provide to our corporate affiliates will be treated by those corporate affiliates in accordance with the terms of this privacy policy.

Governing Law

This Privacy Policy is governed by the laws of AR without regard to its conflict of law provisions. You agree to the exclusive jurisdiction of the courts in relation to any action or dispute arising between the parties under or in connection with this Privacy Policy or in any way connected with it, except for those individuals who may have rights to file claims under the Privacy Shield or Swiss-US Framework.

The laws of AR, excluding its conflicts of laws rules, will govern this Agreement and your use of the platform. Your use of the platform may also be subject to other local, state, national, or international laws.

By using Unibus or communicating with us directly, you signify that you agree to this Privacy Policy. If you do not agree with this Privacy Policy, you should not interact with our website or use our services. Your continued use of the website, direct interaction with us, or after the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We have updated our Privacy Policy to provide you with full transparency on what is set out when you visit our site and how it is used. By using our platform, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites that Unibus does not operate or control. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not investigated, monitored, or verified for accuracy or completeness by us. Remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, are subject to that website's own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

Unibus uses "cookies" to identify the areas of our website that you have visited. A cookie is a small piece of data that your web browser stores on your computer or mobile device. We use cookies to enhance the performance and functionality of our platform, but they are not essential for your use. However, without these cookies, certain features, such as videos, may not be available or you may be prompted to enter your login credentials each time you visit the platform, as we would not be able to remember that you had previously logged in. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website properly or at all. We never place personally identifiable information in cookies.

Blocking and Disabling Cookies and Similar Technologies

Wherever you are, you can also configure your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from working properly, and you may not be able to use all its features and services fully. You should also be aware that you may also lose saved information (e.g., saved login details, site preferences) if you block cookies in your browser. Different browsers provide you with different controls. Disabling a cookie or a category of cookie does not delete the cookie from your browser, you will need to do it yourself from your browser, you should visit your browser's help menu for more information.

Remarketing Services

We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads on the internet to people who have already visited your website. It allows your company to appear as if it's "following" people around the internet by posting ads on the websites and platforms they use the most.

Payment Details

With respect to any credit card or other payment processing details you have provided us, we commit to storing this confidential information in the most secure manner possible.

Children's Privacy

We collect information from children under 13 only to improve our services. If you are a parent or guardian and you are aware that your child has provided us with personal data without your consent, please contact us. If we become aware that we have collected personal data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to Our Privacy Policy

We may change our Service and our policies, and we may need to make changes to this Privacy Policy to accurately reflect our Service and policies. Unless the law requires otherwise, we will notify you (for example, through our Service) before making changes to this Privacy Policy and give you the opportunity to review them before they take effect. Then, if you continue to use the Service, you will be subject to the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may delete your account.

Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products or services) or provide links to third-party websites or services ("Third-Party Services").

You acknowledge and agree that Unibus shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Ticket Online does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely for your convenience, and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Facebook Pixel

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Make sure your ads are shown to the right people. Facebook pixel may collect information from your device when you use the service. Facebook pixel collects information that is stored in accordance with their Privacy Policy.

Tracking Technologies

• Google Maps API
  
  

  The Google Maps API is a robust tool that can be used to create a custom map, a search map, logging features, display live data synchronization with location, plan routes, or create a mashup, just to name a few.

  The Google Maps API may collect information about you and your device for security reasons.

  The Google Maps API collects information that is kept in accordance with their Privacy Policy.

  General Data Protection Regulation (GDPR) Information

  We may collect and use information about you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy, we will explain exactly how and why this data is collected and how we keep it protected against replication or misuse.

  What is GDPR?

  GDPR is a privacy and data protection law across the EU that regulates how companies protect the data of EU residents and enhances the control that EU residents have over their personal data.

  GDPR is relevant to any company operating globally and not just for companies based in the EU and EU residents. Our customers' data is important regardless of where they are located, so we have implemented GDPR controls as our reference standard for all our operations worldwide.

Individual Rights of the Data Subject: Access, Portability, and Data Erasure

We are committed to helping our customers comply with the GDPR data subject rights requirements. Unibus processes or stores all personal data in DPA-compliant providers that have been thoroughly vetted. We store all conversations and personal data for a maximum of 6 years, unless your account is deleted. In which case, we delete all data in accordance with our Terms of Service and Privacy Policy, but we will not retain it for more than 60 days.

We are aware that if you work with EU customers, you must be able to provide them with the ability to access, update, retrieve, and delete personal data. We have been set up as self-service from the beginning and have always given you access to your data and your customers' data. Our customer support team is here to answer any questions you may have about working with the API.

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose the categories of Personal Information we collect and how we use it, the categories of sources from which we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to provide information about the rights California residents have under California law. You have the following rights:

• Right to Know and Access. You may submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use, or share; (2) purposes for which we collect or use categories of personal information; (3) categories of sources from which we collect personal information; and (4) specific pieces of personal information we have collected about you.
• Right to Non-Discrimination. We will not discriminate against you if you exercise your privacy rights.
• Right to Delete. You may submit a verifiable request to close your account, and we will delete the Personal Information about you that we have collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell our users' personal information.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, which we have explained above.

CalOPPA users have the following rights:

• Right to Know and Access. You may submit a verifiable request for information regarding: (1) categories of Personal Information we collect, use, or share; (2) purposes for which we collect or use categories of personal information; (3) categories of sources from which we collect personal information; and (4) specific pieces of personal information we have collected about you.
• Right to Non-Discrimination. We will not discriminate against you if you exercise your privacy rights.
• Right to Delete. You may submit a verifiable request to close your account, and we will delete the Personal Information about you that we have collected.
• Right to request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.